I’m feeling the well-deserved smug on behalf of that guy. I once quit a job that refused to pay me overtime after a year of working for them as the sole employee/manager of the shop. It took two employees and both owners being there full-time to replace me and they still went out of business. I didn’t even do anything special when I worked there, just had genuine interactions with the customers so they came back, and made them feel confident in and happy with their purchases. Guess they couldn’t do that.