What I find most frustrating about this kind of incident is this:

There is fucking nothing that would prevent humanity from actually building a ‘smart’ bed. Something that gives you data and allows you to control heating etc. based on this data, without these features being a liability.
This would’ve been possible decades ago and technological advancements have made building reliable software easier ever since.

But unregulated capitalism means that instead of using this to actually build reliable software, it’s rather used to cut costs. You still get the same unreliable mess.
And the worst part is that this isn’t even in the interest of capitalism either. Sending shivers down the spine of any experts that hear about your smart device means that excitement among potential customers won’t be excessive either.

I’m not super deep into Flatpak, but is there such a thing as a “distro’s Flatpaks”? Normally, it uses central repositories like FlatHub, which are intentionally distro-independent.
A distro-specific repository would only make sense, if your distro maintainers are developing custom tooling…

It’s like flying on a broom. Perfectly logical.

Just connect a garden hose to where the mouthpiece would go. ¯\_(ツ)_/¯

•••

Man, I looked at this too long, wondering who “9$$” is supposed to be and what a weirdo meme this is. Then I looked at the community this comes from and saw that it really is a weirdo meme.

A few years ago, we were working with Siemens at $DAYJOB and they sent two folks to us, Silvan and Sibel.

Then I tragically learned that their team lead is called Benjamin, which ruined that headcanon.

For what it’s worth, the dolphin face is a relatively recent addition. I wanna say three months tops.

Well, apparently that is a thing in Dolphin, but if what you actually want is e.g. to just move all .png files, then I prefer to use the Filter bar (Ctrl+i or the fourth entry in the hamburger menu). You can just type “.png” into it and then it hides all entries which don’t contain that substring.

The Sort by → Type also doesn’t group together image formats, at least…

My parents recently got a new wired telephone at their home. It announces on the display that a call is coming in, but only starts ringing a second later.

I would love to know why that was deemed a good design decision.

Same masochism that made me a programmer…

Grab it from FlatHub or RPMFusion instead, if you want that…

Then you get other side-effects, like them ignoring or infinitely delaying tickets that are harder to solve. It’s a somewhat universal rule of capitalism: As soon as there is a metric for success, the goal is to game that metric as much as possible, because that maximizes the supposed success while minimizing costs.

You can try to define multiple metrics to make this more difficult. And you can set a higher target value than necessary, so that even with the gaming, it’s still within an acceptable margin.
But IMHO it’s still better to just treat it as a cost of doing business than to invest lots of money to try to make it measurable in an attempt to reduce the money spent.

Well, yeah, you might just get pushed out by competitors who supposedly have much lower cost per solved ticket…

Yeah, I think, it’s important to name and shame, because they actively avoid providing the service that they advertise, but I do also expect this to be a common pattern in the industry. If you actually solved problems and did so permanently, you’d be out of business very quickly. External support providers have an inherent interest for things to work as badly as possible, so long as it does not get their contracts cancelled.

Oh man, my workplace switched to an external IT support company, InfoSys, which pulls basically the same scam.

When you open a ticket, they immediately write something underneath – typically a question that’s already answered in the ticket – because it shows up in their statistics as low response times.

Then they’ll do shit like split up your ticket into three new tickets for no good reason.

And if you happen to be on holiday for a few days and therefore don’t respond, they’ll close your tickets due to inactivity.

Then you have to open a new ticket and link to the old ticket, if you can still access it, and then re-answer the same braindead questions again.

Basically, if it’s something you can solve yourself, you should, because it will take more time to communicate back and forth with InfoSys.

https://lcarsde.github.io/